H-Office is versatile and serves businesses across various industries, including manufacturing,
Distribution, retail, services, and more, making it adaptable to your industry’s unique needs.
Yes, H-Office offers customizable modules that can be tailored to your specific business
workflows, ensuring a solution that aligns perfectly with your requirements.
H-Office is designed to seamlessly integrate with over 50+ popular applications across various
domains, allowing smooth data flow and enhancing overall business processes.
Data security is a priority. H-Office implements advanced security measures to protect your sensitive business data, ensuring it remains confidential and compliant.
Yes, transitioning to H-Office is feasible. Our team assists with data migration and provides training
to ensure a smooth switch from your current software to our solutions.
H-Office releases regular updates to enhance features, security, and user experience. Our commitment is to provide you with a system that stays up-to-date with the latest advancements.
Minimum 3 users subscription for minimum 1 year is required for any of the H-Office CRM / ERP
product.
H-Office is a service-type product, so there will be a service tax applicable on user’s subscription
and implementation.
H-Office application and data servers are stored on highly reliable and secure dedicated cloud servers where full data backups are maintained every 24 hours. On the application side, user-level & IP level security is configured.
Quarterly / yearly advance payment is required. If you fail to renew the subscription on time, you will get a grace period of 1 week to settle down the payment formalities. If you don’t renew your subscription in the grace period, your application will get locked, and data will be saved on the server for 1 month, after which the data will be removed without notice, and a penalty will be charged at 10% of the annual subscription cost.
On bulk purchase, you can get a special discount that varies from time to time as per the company policy. For such proposals, you can get in touch with the H-Office Representative or Business
Associate.
Prices increase over time, but if you subscribe for more than 3 years with advance payment, you will get the benefit of a fixed price deal for your long-term subscription.
Yes, we offer export in spreadsheet and pdf format for most important reports, and you can also export your masters such as product and contacts in spreadsheet format.
We create all client links on our subdomain (i.e., yourcompanyname.ondemandcrm.co). If you want your people to use some other URL, you can redirect that particular page to the provided link URL.
Yes, you can migrate from one H-Office package to another anytime.
Do
Contacts, products, opening stock, and opening ledgers migration are possible, provided a client uses our spreadsheet import templates to map the data fields from another application. If any
other data migration is needed to be done to H-Office, there will be a customization and feasibility check for migration.
Yes, we do provide on-site visits and support at additional cost, with charges calculated based
upon each visit.
Depending upon your support pack subscription plan, you will get remote support by email, phone, video conferensing, and screen-sharing tools during working hours.
You can add or remove users anytime. If you want to add new users after a few months and prices
have changed, you will have to pay as per the new pricing policy for additional / new users.
You can cancel the subscription with a 3-month advance notice, but we won’t be able to make any
refund once the payment is made.
We categorize every reported bug as blocker, critical, normal, and trivial. For blocker-type bugs, our
resolution time is 72 hours; for critical issues, it’s 144 hours, and remaining issues are resolved in
fortnightly updates.
Yes, of course. We have a strong community of users providing valuable feedback to us, and we
incorporate many requests into our production roadmap for the betterment of the application.
H-Office is a cloud-based application that has been thoroughly tested on Mozilla Firefox’s latest
version. While it may work on other browsers, we recommend using Mozilla Firefox for the best
user experience.