AMC CONTRACTS Customized Contract Designing Contract Due Calendar & Alerts Multiple T&C Management Support Request Mapping With Contract Follow Up Management

Are your client documents secured?Are you experiencing poor lead-to-sales conversion ratio? Are you worried of customer retention for your business? Do you think that there is a gap between the vision that you have and the vision that your employees have regarding customer service? For any business it is very important to excel the service… Continue reading Delighting Customers with the help of H-Office

Today most of the service or product based businesses are focused towards achieving primary sales. It is also a fact that many businesses, in order to get the new client on-boarded, miss the importance of touch base with the existing clients or past clients to upsell them the services. There are various businesses with the… Continue reading Facing Challenges Tracking Service (AMC) Contract

Customer service is as important as sales for your organization. Not many companies think about post sales management i.e. customer support. Every customer who is dealing with you, may expect prompt service at the moment he needs it. Your customer might want to connect with you for product support, product query, warranty, etc. If it… Continue reading How H-Office can help your support staff?

Sales is not an end, it is just a beginning of your client relations and a plethora of businesses by ensuring customer satisfaction. If you are in manufacturing or service business and facing the challenge of addressing queries of your customers on time with all the details, you should immediately move to the H-Office CRM.… Continue reading How you can improve customer satisfaction with H-Office

Knowledge Management is most important aspect of any CRM. H-Office takes care of this aspect by connecting marketing, sales, service, product and other relevant process content with each other and departments in the organization. This is the major challenge faced by almost every industry today. H-Office CRM smoothness the business process along with providing right… Continue reading Importance of Knowledge Management in CRM

SUPPORT PORTAL Customer Complain Login Real Time Update to Customer Online Complain Status Tracking Online Support History